FAQ

SHIPPING & DELIVERY
How long does it take to receive my order?
We aim to dispatch orders within 24-72 hours (excluding weekends and public holidays).
Usual shipping times for:
- France: 2-5 days
-French overseas department: 11-18 days (estimated times that may vary in times of crisis)
- Europe: 3-10 days 
- rest of the world: 3-14 days
All our shipments are insured by La Poste as lettre suivie or colissimo.
Possible delays in shipping orders may be due to an unusually high volume of orders coming in, or due to the freight company.

 
ORDERS
I haven't received my order, what can I do?
Please get in touch with us at here if you have not received your order within the timeframes listed above and we'll help you out!


PAYMENT
Is the payment on your website secure?
Absolutely! Our website is a secure https site, and the payment can be done by credit card directly on the site via the secure Stripe payment platform. Payment options are credit card, apple pay and amex.


CUSTOMER SERVICE
How can I get in touch with you?
Please get in touch with us at contact(at)cubeely.com if you have any questions. We are happy to help!



BRAND COLLABORATIONS
We love to collaborate! Would you like to see our signature prints on your products? Another idea for a collaboration in mind?
Please get in touch at sarah(at)cubeely.com to discuss possible partnerships and licensing opportunities!